Time: 2025-11-18 
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On November 13th, the 46th session of the 【Decision Micro-Class】 was held via live stream, jointly presented by Decision and SAP experts. The session provided an in-depth explanation of SAP Signavio business transformation management, and the live stream was a huge success, attracting SAP industry professionals from around the world. Attendees expressed that they benefited greatly from the session, thanking the instructors for their insightful presentations and Decision for providing such a high-quality platform for sharing practical information. The session received widespread praise and positive feedback.
For those who missed this live stream, you can join us to review the key points of this episode.
Guest introduction
Lecture summary
01｜ 企业数字化转型中的价值困境
02｜ 认识 SAP Signavio
03｜SAP Signavio实战路径4步曲
04｜成功案例剖析
Practical information
01.Changes in corporate transformation management investment
Enterprises have shifted their approach to transformation management projects in the cloud and AI era, moving from one-time project-based investments to a continuous subscription model. SAP Business Transformation Management (BTM) aims to help enterprises continuously evaluate whether their cloud investments deliver real business value, ensuring that every IT investment supports business transformation and agile responses to market changes.
SAP Signavio is a core component of the SAP Business Transformation Management (BTM) platform. Through tools such as process discovery, modeling, governance, and collaboration, it helps enterprises continuously optimize business processes, achieving an agile, sustainable, and resilient operating model.
02.Business Transformation Management Challenges
Market uncertainties, the introduction of AI technology, and uneven resource allocation all demand that enterprise IT systems be able to quickly adapt to business changes. SAP Signavio helps enterprises identify support gaps between IT and business, ensuring that technological change effectively drives business development.
03.Business Transformation: From Strategy to Execution
SAP helps enterprises quickly integrate data through BDC (SAP Business Data Cloud). However, to help enterprises better and faster understand their users, SAP addresses key challenges and achieves digital transformation management from strategy to execution through the following three levels:
① Processes: Signavio
Signavio's crucial role is to help enterprises examine the value of their entire business from a business process perspective, using data-related information.
② Application Architecture: LeanIX
LeanIX integrates traditional IT applications and AI agents into the management framework, allowing enterprise users to better understand how LeanIX supports business operations.
③ User Experience: WalkMe
WalkMe provides enterprise users with advanced guidance and automation capabilities, helping them cope with continuous technological changes.
04.Digital Transformation Management
The Four Steps to Digital Business Transformation Management:
Step 1 –
Understand the Current Situation: Understand the company's current processes, applications, people, and data;
Step 2 –
Chart the Future: Design the blueprint for the company's future processes and applications;
Step 3 –
Implementation in Steps: Monitor the progress of each step using tools;
Step 4 –
Continuous Improvement: Foster a culture of continuous optimization and transformation.
05. Business Process Transformation
SAP Signavio helps businesses gain insights into their current business operations from a process perspective, build future processes, and improve business process efficiency by introducing advanced technologies such as AI, making business processes and cost control more rational.
06. Overview of Main Functions
• Process Analysis and Mining: Connect to the enterprise's actual process application systems to discover real-world processes through process analysis and acquisition.
• Process and Journey Modeling: Design future processes, compare them with current ones, and continuously optimize.
• Process Governance and Automated Execution: Manage process modifications, releases, and approvals.
• Process Transformation Management and Collaboration: View employee-used process steps and operations, and participate in process learning and feedback.
• Value Accelerator and AI: Quickly introduce industry best practices and intelligent recommendations.
07. Process Analysis and Mining
Signavio offers two tools: Process Insights (connects to SAP systems to analyze standard processes) and Process Intelligence (supports process mining for both SAP and non-SAP systems), helping enterprises discover process variations and optimization points in actual operation.
08.Process Insights
Process Insights connects directly to systems such as SAP ERP, S/4HANA, and Ariba, analyzing process performance by comparing the standard processes operating within them with industry benchmarks, and quickly assessing business operation results and status.
09.SAP Signavio Process Insights
For enterprises using SAP ERP or S/4HANA, SAP offers a free trial version, which can be applied for once a year. This trial analyzes 3 processes, 56 performance indicators, and 61 improvement suggestions, and generates a PDF report to help customers gain an initial understanding of the value of Signavio.
10.Process Intelligence
Another tool is called Process Intelligence, which supports process mining in SAP and non-SAP systems (such as OA systems, Ariba, etc.), providing a comprehensive understanding of cross-system process operation and identifying bottlenecks and improvement opportunities in integration.
11.Process Manager
Process Manager supports drawing flowcharts and can also import processes from the SAP standard process library to select best practice processes for each business link, so as to compare the differences between existing and future processes. It is particularly suitable for ERP upgrades and process standardization projects.
12.Journey Modeler
By using journey modeling tools, we can visualize the customer and employee experience process and ensure that every step supports a good user experience.
13.Process Governance
Signavio provides governance functions such as process approval, release, and auditing to help enterprises better conduct process audits, maturity assessments, and compliance audits, ensuring that processes are controllable and compliant from design to execution, and reducing change risks and costs.
14.Process Transformation Manager
Transformation Manager links process changes with departments, people, and KPIs, providing a business view that clarifies the reasons for change, measures, and responsible parties, ensuring that the change is carried out in an orderly manner.
15.Value Accelerators
Signavio helps businesses quickly integrate industry process libraries and connect to third-party systems, improving process design and optimization efficiency through its Value Accelerator and AI capabilities.
The Value Accelerator includes pre-built industry process libraries (for example, those for various industries such as petroleum, automotive, and high-tech) and system integration templates, helping businesses quickly benchmark against best practices and reduce the amount of modeling work required from scratch.
16. Solution: Assisted Process Recommender
Based on SAP's database of 5,000 best practices, pre-configured process models are obtained. Users can describe their needs in natural language, and the system intelligently recommends relevant process models, quickly finding the best practice processes suitable for the enterprise.
17. Solution: Performance Indicator Recommendation Tool
AI recommends key performance indicators (KPIs) based on enterprise process data. Enterprise users can obtain suggestions on process performance indicators related to their own business processes and issues, helping business personnel quickly identify areas for improvement.
18. Solution: Assistive process modeler, the text to be processed...
Users input text descriptions, and the system automatically generates flowcharts, significantly improving process design efficiency and reducing manual drawing workload.
19. Why choose SAP Signavio?
Signavio is based on data-driven real-world processes, helping companies identify efficiency, risks, and opportunities for improvement, and ensuring that every step of transformation is based on evidence by systematically tracking the effectiveness of change.
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